![]() Here are the top five intelligent automation technologies companies are using in 2023: ❌ Fiction: Automation is a single technologyĪccording to McKinsey, 66% of organizations are automating at least one business function.īut that doesn’t mean every company taps the same tech stack.īusiness process automation is a busy family of technologies, each with its own distinct skill set. Involve coordination between multiple systems and departmentsĬarry significant regulatory implicationsīy selecting the right processes for automation, your organization is better positioned to win with automation. The best candidates for automation are processes that:ĭrain so much time that you’re ignoring your core competency Instead, focus on automating the processes undergirding your success so you can focus on delivering an unforgettable experience. Avoid automating what makes your organization most valuable. Now, everyone can grab a slice of the automation pie. Your competitive differentiator: AI and advanced automation used to be tools only the biggest brands could afford. Avoid automating tasks with tons of non-repeatable, extenuating factors driving each individual decision. Processes that require significant contemplation: For example, a business that hypes an elite membership program might put a lot of thought into evaluating applicants. ![]() White-glove service: Whether it’s your biggest client or an exclusive offering, some high-value interactions yield better results using the human touch. But it’s quite the opposite: automating the wrong things creates even more problems. With all the buzz around hyperautomation, you might think it’s the salve to every business pain point. ❌ Fiction: All processes are suitable for automation ![]() Let’s dive into two myths and three facts that will help you build a winning business process automation strategy. Within each process is a series of smaller tasks running autonomously, like data entry, approval routing, signature captures, and database management.īy turning manual tasks into automated process workflows, organizations can: What types of processes do businesses automate? Processes as sophisticated as purchase orders, college admissions, and bank account opening. Organizations use automated technology to turn manual, mundane, and error-prone work into self-driving tasks that run themselves. Business process automation (BPA) executes a sequence of tasks automatically. Let’s start simple and leave all the complicated terminology at the door. First of all, what is business process automation? But before you take the dive, you’ve got to look beyond the hype. After all, BPA can boost efficiency by 20–35% and save companies over 25,000 hours of avoidable rework annually. With industry analysts estimating that half of work is automatable, it might feel like it’s time to go full bore and turn every task over to business process automation. But it’s too often overlooked that AI is your friend, not your foe. The progression of technology can be both exciting and terrifying. Not a day goes by without a headline in praise or in fear of automation. ✅ Fact: Automation success doesn’t look the same for every business.✅ Fact: Automation is most successful when humans are involved.✅ Fact: There’s no digital transformation without process automation.❌ Fiction: Automation is a single technology.❌ Fiction: All processes are suitable for automation. ![]() First of all, what is business process automation?.
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